What the Log Stores
- Click date and time.
- Flow associated with the click.
- Final decision.
- Decision reason.
- IP, country, device, browser, and source (if available).
- Query parameters and ad markers, if passed.
How to Troubleshoot
- 1
Open the click log.
- 2
Select the relevant flow and time period.
- 3
Find the specific test or problematic click.
- 4
Open details and check the decision reason.
- 5
Compare the click’s input data with your filter settings.
Export and Reporting
If export is available, download clicks for a specific period and flow. When contacting support or sharing for analysis, provide an exact time range, flow ID/name, click time, and expected result instead of full account access.
Reason Matters More Than Status
The status shows the outcome, but the reason explains which rule influenced the decision. Start your diagnosis with the reason.