Documentation

Account

Notifications

Channels

  • The bell in the dashboard — Mark all as read and Full history with filters. Notifications are kept for 180 days. A team member sees only what relates to the sections of their role.
  • Telegram — if the bot is connected. From 23:00 to 08:00 your time, routine messages wait until morning, while alerts and support replies arrive right away. The Open button in a message signs you in to the dashboard within an hour (with two-factor authentication, it asks for a code first). Team members with their own Telegram get notifications for the sections of their role.
  • Email — messages about your account, billing and important events.
  • Webhooks — events for your own systems, set up through the API.

What the bell tells you about

  • Support: a support reply, a ticket status change.
  • Plan and billing: the plan is about to end or has ended, the trial clicks have run out, a plan was activated by support.
  • Traffic: an offer is not responding or is back, the pass rate to the offer has dropped.
  • Platform reviews: a spike in reviews on a flow or across the network.
  • Pages and domains: a problem with a White Page, a domain flagged by browsers or the flag removed.
  • Automation: auto-tuning changed settings, shadow mode is ending or has ended.
  • Team: members suspended for lack of seats, or back again.
  • News from the ArtisanClo team.

Emails

  • Account: email confirmation, password reset, password changed, two-factor authentication turned off, recovery codes issued, profile changed, email changed (sent to the previous address).
  • Billing: invoice issued, payment received, subscription renewed, subscription payment due.
  • Plan: trial started, ending soon, ended; paid plan ending soon (if there is not enough for renewal) or ended.
  • First week: if there are still no visits on the second day, a connection tip arrives at 10 a.m. your time; once traffic starts — no earlier than the third day — an email with your first numbers arrives.
  • Other: team invitation, team access suspended or restored, domain flagged or flag removed, ticket reply and status change.

ArtisanClo · Dashboard documentation. Questions — info@artisanclo.com or @artisanclo_support on Telegram.