Support

Avatar menu → Contact us → Create ticket.
Enter a subject, category (Billing, Flow, Analytics, Filters, Security, Other), priority and a description of 10 to 10,000 characters. Optionally add the flow number, click number, browser and OS, and the date and time of the problem.
Inside a ticket you can reply, close it or reopen it. Your reply puts the ticket back in progress. Send any additions as a reply.
Statuses: Open, In progress, Waiting, Resolved.
You can also simply message our Telegram bot: the message becomes a ticket, and the reply arrives in the same chat. Messages within one day are collected into one ticket.
The “Contacts” form on the website: if you write from your account’s confirmed email, the ticket appears in your dashboard.

Priority and priority support

The “Priority” field is how important the issue is, which you set yourself. Priority support on Professional and Business is your place in the queue: support handles these tickets first.

Support email: info@artisanclo.com. Telegram: @artisanclo_support.

ArtisanClo · Dashboard documentation. Questions — info@artisanclo.com or @artisanclo_support on Telegram.